Why Use a Video Teller?
Banking Beyond
Count on us for withdrawals and deposits. But tap to talk and you can do more – withdraw specific dollar amounts, pay a loan, start an account application, check on sweeps or payroll, update your debit card, transfer to savings, or send a gift. We’re ready to chat!
Forgot Your Debit Card – No Problem.
Don’t worry about your card or a PIN. We’ll chat with you and help you out, and it’s safe, sound and secure.
Talk to a Live Person
Did you know your Equity Bank team is comprised of more than 700 banking pros, from throughout our regions, and each of us travel or spend time in different locations in our Equity footprint. We understand your business needs, and we’re right beside you.A real, live support specialist, just a tap away.
Featuring all the convenience of an automated teller machine, our live video tellers are ready to chat with you on screen, helping with deposits, balance inquiries, account service, transfers, and more. It’s automatic. It’s efficient. It’s a real, live teller, ready to serve.
Frequently Asked Questions
To get started with an Equity Bank Video Teller, simply touch the screen to be connected to an Equity Bank teller. The teller will guide you through your transaction and can answer any questions regarding your Equity Bank account(s).
When you use an Equity Bank Video Teller, you’ll be able to complete most transactions that include a lobby teller. Transactions include depositing or cashing checks, making cash withdrawals, depositing cash, making loan payments, or transferring funds between accounts.
Equity Bank Video Tellers are continuously being introduced to our locations throughout Kansas, Missouri, Arkansas, Nebraska, Iowa, and Oklahoma. See our locations page for the full list of locations with a Video Teller machine.
When you choose to use an Equity Bank video teller, deposit slips will no longer be required. To ensure the security of your accounts, please be ready to provide your Drivers License or issued identification. You will also want to bring any checks or cash that you wish to deposit into your account(s).
Our Video Tellers provide you with the option to speak with a live video teller in either Spanish or English.
A Video Teller gives you the convenience of an ATM with the combined security and service of a teller experience. You can complete banking transactions via two-way video with an Equity Bank teller.
Yes, we offer additional denominations, ones, fives, tens, twenties, and hundreds.
No, you do not need a deposit slip in order to make a deposit at our Virtual Teller machine.
We’ve added them in many of our locations. Please see our locations page for the full list of locations.
