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We have received reports of customers receiving phishing text messages from someone posing as “Equity Alert.”  If you receive a text, simply ignore it and block the number. Of course, you can always call your local bank or our Customer Care Center at 888-733-5041. Find helpful information at equitybank.com/fraud-prevention/

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Say Hello to Enhanced, Expanded Drive Through Video Service.

New at select Equity Banks – chat with our video teller team in our drive through locations. Just tap to talk or swipe your card and visit with one of our banking pros! It’s secure, it saves time, and you get to say hello, You’re in the driver’s seat, and we’re your copilot.

A real, live support specialist, just a tap away.

Watch The Video

Your drive through experience and walk-up experience at select Equity Bank locations just got a bit better. Featuring all the convenience of an automated teller machine, our live video tellers are ready to chat with you on screen, helping with deposits, balance inquiries, account service, transfers, and more. It’s automatic. It’s efficient. It’s a real, live teller, ready to serve.

Why Use a Video Teller?

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Expanded Hours

Our dedicated video team is on call past traditional “banker’s hours” and can help you with your financial questions beyond a withdrawal or deposit. Take your time and rest assured, our expertise is here for you.

Banking Beyond

Count on us for withdrawals and deposits. But tap to talk and you can do more – withdraw specific dollar amounts, pay a loan, start an account application, check on sweeps or payroll, update your debit card, transfer to savings, send a gift, or just say hi to one of our video teller experts. We’re ready to chat!
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No Card Needed

We’ve been there. You’re headed to the ballgame, a play, or a concert and you need quick cash. Don’t worry about your card or a PIN. We’ll chat with you and help you out, and it’s safe, sound and secure.
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Better Than Buttons

Did you know your Equity Bank team is comprised of more than 700 banking pros, from throughout our regions, and each of us travel or spend time in different locations in our Equity footprint. We understand your business needs, and we’re right beside you.

Video Teller Locations

Frequently Asked Questions

In many locations, we’re updating drive through lanes to expand your service and allow you to complete banking transactions via two-way video with an Equity Bank teller. Enjoy the convenience of an ATM with the combined security and service of a drive-thru teller experience.

To get started with an Equity Bank video teller, simply touch the screen to be connected to an Equity Bank teller. The teller will guide you through your transaction and can answer any questions regarding your Equity Bank account(s).

When you use an Equity Bank Video Teller, you’ll be able to complete most transactions that include a lobby teller. Transactions include depositing or cashing checks, making cash withdrawals, depositing cash, making loan payments, or transferring funds between accounts.

Equity Bank Video Tellers are continuously being introduced to our locations throughout Kansas, Missouri, Arkansas, and Oklahoma.  View the list of locations above for our more recent list of active and soon-to-be installed ITM locations!

 

 

When you choose to use an Equity Bank video teller, deposit slips will no longer be required. To ensure the security of your accounts, please be ready to provide your Drivers License or issued identification. You will also want to bring any checks or cash that you wish to deposit into your account(s).

Our ITMs provide you with the option to speak with a live video teller in either Spanish or English.

Personalize your debit card
and enjoy no ATM fees nationwide!

Enjoy the safety and security of a debit card – designed the way you like it!

Customize Your Card
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