What It Means for You
Equity Bank accounts are not affected by Equifax's recent announcement.
On July 29, 2017, Equifax discovered that unauthorized individuals accessed certain data, including consumer identification information, from mid-May through July 2017. The customer identification information that has been reported as compromised includes Social Security Numbers, birth dates, addresses and driver's license numbers. To read more about the breach or find out if your information has been exposed, visit: https://www.consumer.ftc.gov/blog/2017/09/equifax-data-breach-what-do.
Our customer information remains secure as Equity Bank does not report customer data to Equifax. Our Customer Care Team is committed to looking out for the best interests of our customers and takes extra precautions when handling sensitive customer information. One of the ways you can protect your account is through the complimentary Shazam Bolt$ account protection, an app that warns you of fraudulent or unauthorized debit card use. Shazam representatives are available 24/7, you can contact them directly at (866) 508-2693.
Another Reminder - protect your accounts and remain secure.
This data breach was serious and has affected around 143 million Americans. If you are concerned that your information could have been exposed and want to find out what to do next, please visit: https://www.consumer.ftc.gov/blog/2017/09/equifax-data-breach-what-do.If you have questions about your account, please contact us.